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National Conflict Resolution Service

One of the greatest strengths of the NCRS is the breadth of training and assistance we offer, bolstered by our connections with partners in field of conflict resolution and labor-management relations.

 

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Training

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Public and Onsite Training

Join our public trainings to learn tools and skills alongside other leaders and professionals across industries. Or, work with our professional-education team to design training specifically for your organization and your organization's needs.

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Professional Mediation Certificate

Professional Mediation Certificate

Online Professional Mediation Certificate 

 

Practical Tools

Navigating Collective Bargaining

The Scheinman Institute hosted a webinar focused on practical strategies for costing out a Collective Bargaining Agreement.
Webinar
Navigating Collective Bargaining

Strategic Collective Bargaining: Adaptation and Response

The Scheinman Institute held a webinar examining how technology, demographics, workforce shortages, and changing consumer demand and expectation create workplace conflict.
Scheinman Dec 6 webinar
Strategic Collective Bargaining: Adaptation and Response

Understanding Healthcare Labor Conflicts and Possible Solutions

On January 16, 2024 the ILR School presented a webinar about the issues that have led to the recent healthcare labor actions and the kinds of solutions that may help alleviate the crisis.
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Understanding Healthcare Labor Conflicts and Possible Solutions

Case Studies

AFT-Scheinman Institute Partnership Celebrates 5th Anniversary of Collective Bargaining Certificate Program

The AFT-Cornell Collective Bargaining Certificate Program marks its 5th anniversary.
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AFT-Scheinman Institute Partnership Celebrates 5th Anniversary of Collective Bargaining Certificate Program

Healthcare Insights: Enhancing Doctor Engagement in the Nation’s Largest Public Health System

John August discusses the use of the Doctors Council in the NYC H+H system.
Doctors
Healthcare Insights: Enhancing Doctor Engagement in the Nation’s Largest Public Health System

Teaching Essential Negotiation Skills

The Scheinman Institute's work with the American Federation of Teachers has helped the AFT develop confident and effective leadership who have a comprehensive understanding of collective bargaining as a tool for positive change.
Randi Weingarten
Teaching Essential Negotiation Skills