Who We Are
The National Conflict Resolution Service (NCRS) is a nonprofit collaboration between the Cornell ILR School and the American Arbitration Association (AAA).
Since 1945, the Cornell ILR School has been an avid supporter of the labor-management community through training, assessments, and conflict assistance. Continuing and building on this long history, NCRS' mission is to establish a central, trusted, and national hub to coordinate the high quality labor dispute resolution, training, facilitation, and conflict management and prevention services available across ILR. This hub is built on a foundation of neutrality, excellence, and public service values.
NCRS brings together some of the most experienced conflict resolution professionals in the nation — ensuring parties have access to trusted, effective support when it matters most.