Customized Training Solutions

Purpose:  Provide strategic overview of labor-management relations concepts, strategies, and tactics.   Session can be customized to include facilitated discussion of management goals and principles for the future of the labor-management relationship or other specific questions or needs. 

Audience: Bargaining team members, managers and other leaders with responsibility for guiding or enacting the labor-management relationship.

Purpose:   Provide understanding of the role of labor-management committees in the labor-management relationship.  Topics include types and structures of labor-management committees and basic labor-management committee operations.

Audience:   Union and management leaders and others responsible for enacting the labor-management relationship.

Purpose: Addresses the role of conflict in organization, and managing conflict as a tool to enhance the performance of employees and work teams. 

Audience:   Union and management leaders and others responsible for enacting the labor-management relationship.

Session Description: Difficult interactions and conflict can be emotionally charged, and people tend to react badly to them or avoid them at all costs. Engaging in difficult interactions is about facing your discomfort and dedicating yourself to the reflection and preparation that needs to happen to engage thoughtfully. You'll learn to understand your own hot buttons, provide thoughtful and reflective feedback, draw respectful boundaries, turn difficult interactions into opportunities for growth, and how to empower ourselves and others.

Audience:  Bargaining team members, union representatives, managers and other leaders with responsibility for negotiating or enacting the labor-management relationship.

Session Description: Today’s evolving workplace landscape necessitates that labor and management incorporate new approaches to managing conflict and potentially retool some existing dispute resolution methods. Trainers will illustrate a spectrum of conflict resolution processes – from restorative justice approaches to more traditional processes such as collective bargaining, grievance handling, mediation and arbitration -- and how to expand our conflict management capacity to include multiple perspectives and approaches. Participants will then evaluate their current approaches, mapping possible changes and additions to their current systems and structures. 

Audience:  Bargaining team members, union representatives, managers and other leaders with responsibility for negotiating or enacting the labor-management relationship.

Purpose: Provide in-depth practice with the concepts and tools of interest-based problem-solving for use in negotiation of contractual issues and every-day problem-solving. Optional facilitated discussion on interest-based process options for contract negotiations. Topics include competitive and collaborative negotiation techniques, practice with the interest-based problem-solving process

Audience:  Bargaining team members, union representatives, managers and other leaders with responsibility for negotiating or enacting the labor-management relationship.

Purpose: This workshop teaches strategies for planning and conducting challenging conversations. Classroom simulations and role-plays address techniques for de-escalation and managing emotional exchanges.

Audience:  Managers, supervisors and HR professionals.  Up to 20 participants per session

Purpose:  Provide an in-depth exploration of options for labor-management committee purpose, structure and operations.  Discussion of decision-making parameters, committee leadership and participant roles, relationship with the collective bargaining agreement. Optional facilitated discussion to design labor-management committee working charters. 

Audience:  Labor-management committee members and union and management leaders.