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National Conflict Resolution Service

One of the greatest strengths of the NCRS is the breadth of training and assistance we offer, bolstered by our connections with partners in field of conflict resolution and labor-management relations.

 

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Training

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Public and Onsite Training

Join our public trainings to learn tools and skills alongside other leaders and professionals across industries. Or, work with our professional-education team to design training specifically for your organization and your organization's needs.

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Professional Mediation Certificate

Professional Mediation Certificate

Online Professional Mediation Certificate 

 

Practical Tools

Collaborative Problem Solving: Strategies and Tools

On Wednesday, December 6, 2023 the Scheinman Institute hosted a webinar on “Collaborative Problem Solving: Strategies and Tools.”
Scheinman Dec 6 webinar
Collaborative Problem Solving: Strategies and Tools

Scheinman Institute Hosts “Paths to Becoming a Labor Arbitrator” Webinar

The Scheinman Institute hosted a webinar entitled "Paths to Becoming a Labor Arbitrator," where prospective arbitrators could learn more about the profession.
Arbitrator Jeanne Charles
Scheinman Institute Hosts “Paths to Becoming a Labor Arbitrator” Webinar

Case Studies

AFT-Scheinman Institute Partnership Celebrates 5th Anniversary of Collective Bargaining Certificate Program

The AFT-Cornell Collective Bargaining Certificate Program marks its 5th anniversary.
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AFT-Scheinman Institute Partnership Celebrates 5th Anniversary of Collective Bargaining Certificate Program

Healthcare Insights: Enhancing Doctor Engagement in the Nation’s Largest Public Health System

John August discusses the use of the Doctors Council in the NYC H+H system.
Doctors
Healthcare Insights: Enhancing Doctor Engagement in the Nation’s Largest Public Health System

Teaching Essential Negotiation Skills

The Scheinman Institute's work with the American Federation of Teachers has helped the AFT develop confident and effective leadership who have a comprehensive understanding of collective bargaining as a tool for positive change.
Randi Weingarten
Teaching Essential Negotiation Skills