Labor Relations

A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.

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Register for Performance Management in a Union Environment

A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.

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Register for Investigations in a Union Environment

Learn how to diagnose and manage conflict in a unionized setting from case studies from current workplaces and other participants. Explore the current drivers of conflict in the workplace and how a unionized setting creates challenges and provides opportunities. Distinguish between traditional and innovative mechanisms to resolve conflict among management, the union, and employees.

Special feature: a simulation that highlights the critical breakdowns that occur during workplace conflict and key steps to a beneficial solution. 

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Register for Conflict and Collaboration in a Union Environment

This online for-credit course helps union activists build practical skills needed in collective bargaining today through role-plays and mock bargaining with students across the country. Organizations benefit from union members learning bargaining skills in a safe environment instead of at bargaining tables which can impact the entire workplace.

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Register for Advanced Collective Bargaining

Essential for labor relations professionals who are looking to refine their compensation philosophy and strategies to attract and retain a robust workforce, while also rethinking work systems, processes, and rules to optimize productivity and employee satisfaction.

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Register for Compensation and Costing for Collective Bargaining

The ability to craft clear and enforceable contract and grievance-settlement language is paramount to ensure the intent and terms of the agreement are understood by all parties and the negotiated deal is upheld.

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Register for Agreement Writing for Labor Relations

From the perspective of both the union and management, participants will practice how to develop a clear and effective theory of the case, create a proposed issue statement, identify and examine witnesses and present evidence.

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Register for Arbitration Advocacy: Part I - Presenting Your Case

Ready to make a difference in your union, organization or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. This certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.

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Register for Labor Leadership Skills Certificate Program - Online

Understanding the key do’s and don’t of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Learn key aspects of operating under the NLRA, including union organizing, unfair labor practices, good faith bargaining & what happens on impasse.

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Register for Labor Law and Contract Interpretation

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.

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Register for Negotiation Skills for the Workplace

Cross examination is one of the most important but often poorly used parts of an advocate’s case.  Participants learn and practice the skills required to prepare and execute an effective cross, while identifying commonly made errors.  Participants practice cross-examination and receive coaching and feedback from experienced advocates and arbitrators.

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Register for Arbitration Advocacy: Part II - Cross-Examination

This course, part of the Online Labor Studies Program, focuses on how to develop skills to improve the effectiveness of your communication relationships and enhance the quality of your life. The class will be highly participatory and include the most crucial readings on effective communications for working people.

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Register for Effective Communications At Work

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy. This online workshop is part of the four-course Labor Leadership Skills Certificate Program, participants do not have to be online at a specific time.

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Register for Negotiation Skills (online)

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.

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Register for Preparation for Collective Bargaining

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Register for Effective Collective Bargaining and Simulation

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.

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Register for Costing Out a Contract (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.

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Register for Effective Communication (online)

Through a series of interactive simulations, participants learn about the conflicting motivations to compete and cooperate in negotiations. The goal is to change the way you think about and approach negotiations, and practice a variety of approaches to understand how their effectiveness varies by situation.

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Register for Advanced Negotiations Strategies and Techniques

Learn key strategic and tactical choices in negotiating with irrational, narcissistic people. Drawing on techniques used by hostage negotiators, participants practice behavioral and communication techniques designed to redirect resistance. Techniques can be used in dealing with difficult people in everyday work like as well as in formal negotiations.

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Register for Negotiating with Difficult People

Labor History can be understood from the perspectives of both union history and the social, cultural, and political life of workers. Here we explore not only union organizing, collective bargaining, and labor legislation, but also what workers thought, how they work and lived, and their impact on the larger society.

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Register for Labor History