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Employee Relations

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These courses and certificates are designed for those responsible for building and maintaining healthy relationships among employees.

Overview

Organizations essentially are the relationships among employees. Building and maintaining these relationships is a complex set of problems and skills that challenge every level of human resources. Our training is designed for systematic thinking and problem-solving strategies.

Our courses include a wide range of research and practices (from emotional intelligence and communication to conflict resolution and investigations) to give your HR professionals the skills they need.

Upcoming Courses

Advanced Internal Investigations Process

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Apply a case study to the internal investigations process and interact with expert investigators to learn best practices and acquire new skills.

Dates for sessions will be posted as soon as they are available.


Learn more about Advanced Internal Investigations Process

Learn more about Advanced Internal Investigations Process

Advanced Internal Investigations Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.

Dates for sessions will be posted as soon as they are available.


Learn more about Advanced Internal Investigations Reports

Learn more about Advanced Internal Investigations Reports

Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.

Dates for sessions will be posted as soon as they are available.


Learn more about Facilitating Conflict: Collaborative Problem Solving

Learn more about Facilitating Conflict: Collaborative Problem Solving

Equal Employment Opportunity Law

Gain the latest in-depth information on federal, state and local EEO and AA laws, guidelines and court decisions. Discuss the impact of discrimination, reasonable accommodations, harassment, medical conditions, leaves and retaliation on an organization’s policies, procedures, and daily operations. Learn about the interplay of EEO, AA and, diversity & inclusion.
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    Nov 10 - 11, 2021
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    $1595
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    New York, NY


Register for Equal Employment Opportunity Law

Register for Equal Employment Opportunity Law

Advanced Internal Investigations Practice

Apply learnings from Advanced Internal Investigations Process. Practice techniques using a real-life employee complaint by conducting the intake interview, planning and conducting the investigation, making findings and conclusions, making recommendations and implementation of the outcome. Develop skills under the guidance of expert internal investigators.

Dates for sessions will be posted as soon as they are available.


Learn more about Advanced Internal Investigations Practice

Learn more about Advanced Internal Investigations Practice